Troubleshooting

Printer Does Not Move

• Power Does Not Come On
• Power Shuts Off By Itself
• Printing Does Not Start
• Paper Jams

Cannot Set Correctly

• Cannot Connect to Computer Properly
• Cannot Install Printer Driver
• Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)

Print Results Are Unsatisfactory

• Printing Does Not Start
• Printing Stops
• Print Results Are Unsatisfactory
• No Ink Comes Out
• Paper Jams
• Paper Does Not Feed Properly/"No Paper" Error

Error or Message Appears

• An Error Occurs
• Message Appears
• List of Support Code for Error